This is actually the 2nd hot tub I've purchased from CJP. Never had an issue with the 1st one.
The 2nd tub, developed a bubble in one of the seats and I was given a new one as it was still covered by warranty. Steven was very helpful in making sure my issue was resolved. Have had a couple issues with this 2nd one, but Mike in the service dept has always been professional, courteous and very helpful. Have moved further away, but would still come to them if I needed a new one.
While I understand that this site is for pissed off customers, I guess I'm pissed that they're not closer to where I live!...and no, no one paid me to say this nor did I get any discount or promises of service. I guess I can understand some of the things people are saying but all I can say is that they did right by me.
Reason of review: Reliable warranty.
I liked: Service department.
I didn't like: Prices are a little bit higher.